MANAGED SERVICES |
|
|
| Feature |
Benefit |
| 24/7 X 365 monitoring |
Improved system visibility with SwifTechs with
24/7 X 365 monitoring for your mission-critical network.
|
| Peace of mind |
Swiftechs can be your network watchdogs.
With the help of SwifTechs we can be your network watchdog enabling you to focus on core business functions.
|
| Proactive versus reactive service |
We
have the ability to predict and eliminate most problems before they
ever affect your network. SwifTechs provides you with leading
indicators to help you solve business-critical network performance
problems before they become major issues. |
| Provides historical data of the network |
Whether
you are expanding your business, rolling out a new application, or
rationalizing your IT spending, you need the right information to make
effective, strategic decisions that provide a proven measurable return.
SwifTechs provides you with valuable historical data regarding your
network enabling you to make informed business decisions.. |
| Web-based |
A Web interface allows you to easily view the status of your network from anywhere in the world.
|
| Insurance Policy |
For a low monthly charge SwifTechs can provide you with an "insurance policy" for your network. This inexpensive "Policy"
can save you a fortune in emergency network problems
|
|
|
| Benefits |
|
|
| Proactive maintenance & monitoring – After
establishing a stable and secure system, keeping it stable and secure
is the main priority. SwifTechs proactive maintenance and monitoring
ensures that the system stays in top working condition. We are
automatically alerted to potential problems before they develop or as
they happen, and many times we can resolve them before you even know a
problem occurred. Our daily maintenance routines run on all
Workstations and Servers so your employees stay focused on driving
your business. |
| Help
desk support - We offer expert Help Desk support to your users. We
resolve around 85% of all issues remotely, which reduces downtime and
keeps employees and partners productive by not having to wait for a
technician to come onsite. If onsite support is required, a technician
is dispatched on either a scheduled or emergency basis. |
| Annual reassessment – Each year together we will evaluate
not
only the technical aspects of the network, but also ensure that all
technical goals remain aligned with the business goals. This helps
ensure that the business goals are driving the technical solutions
being implemented and not the other way around. |
| Lower your IT support costs – Our proactive
maintenance minimizes potential problems by ensuring your network is
patched, secure and running with the latest software revisions while our monitoring solutions report on
potential
problems so that they can be responded to quickly. |
| Minimize unbudgeted IT expense – Because we are
proactively maintaining your network, we resolve and quickly catch
small problems before they become big problems, before employees are
unproductive and before the system crashes. By regular monitoring, we
can see when hardware is beginning to wear out and replace it on your
timeframe rather than waiting for a crash. This maintenance and
monitoring keeps you better secured to avoid costly viruses, spyware
and other attacks. Our philosophy is to avoid unnecessary, expensive
repairs, excessive troubleshooting and other costly IT problems that
plague companies who ignore or fail to complete regular maintenance
and monitoring. There is a false sense of security with the “If it
isn’t broke, don’t fix it” philosophy. With today’s
sophisticated computer networks regular maintenance and monitoring is
a necessity. |
| Access to a pool of experts without the full time cost of salary and benefits – Why hire an expensive experienced technician when only a
small percentage of your work requires that level of expertise? By
having access to our entire team of technicians, you will get the
right resource for the job without the burden of a full time salary
and benefits. |
| State of the art automation to pro-actively care
for your infrastructure verses reactive and costly manual labor – By
automating the routine tasks of maintaining your network, these
services can be delivered efficiently, reliably, timely and cost
effectively rather than relying on an employee who might do it
consistently but if inaccurately and could cost a significant amount of
time and money. |
| Help you comply with financial and operational
audit requirements through routine assessments and proactive action – Your number one responsibility is to maintain the confidence of
your shareholders and customers. Knowing and being able to prove that
your systems are stable, secure and properly backed up are key
components of being able to pass your Audit requirements. Our network
reporting capabilities combined with our annual re-assessment provide
the documentation you need to provide to auditors to prove that you
have been meeting your requirements and help maintain your
shareholders and customers confidence. |
| Increase employee productivity – As we
increasingly rely on computer networks any outage can leave your
employees sitting around unable to work or service customers.
Performing network maintenance after hours and responding quickly
through remote and onsite support keeps your employees productive. |
| Protect your data and keep IT accessible – Your
most valuable asset, your company data, is protected from outside
theft, backed up in case of a catastrophe and safely stored on a
secure, stable network. Additionally, your data will be readily
available when customers call so you will never have to say, “Sorry,
but I can’t help you because our system is down”. |
